The force is not strong with Electronic Arts. The company's newest release, Star Wars: Battlefront 2 doesn't launch until Nov. 17, but it's already off to a terribly rocky start.
The game is causing controversy after it was revealed that iconic Star Wars characters such as Darth Vader and Luke Skywalker will be locked until players log a certain number of hours, then a "loot crate" will be unlocked.
A loot crate is an unpopular feature in the gaming community. Basically, after reaching a certain amount of hours, the gamer is given a crate of random items and characters. So after 40 hours of gameplay, you still might not be able to access the character you want.
To be fair, EA is allowing gamers to expedite the process and unlock loot crates -- for an additional cost. But again, you are buying crates without knowing what they will unlock. And after dropping $80 to begin the game alone, players are enraged.
People took to Reddit to voice their complaints and the EA Community Team responded to the criticism. But their attempt to explain backfired when their reply became the most downvoted comment in Reddit's history, earning over 677,000 negative responses in three days.
As players flocked en masse to cancel their Battlefront 2 pre-order, EA disabled the refund option on its site. If gamers want to cancel their order, they will have to go through the customer support chat.
I'd imagine that EA's offices look something like this right now:
But Battlefront 2 is not the only flub EA has gone through. After all, EA was voted "Worst Company In America" multiple times in recent years, including in 2016. Five years ago, CinemaBlend wrote about why people hate EA so much. And here we are. Five years later. Nothing is different.
Here are some other notable screw-ups from the gaming company:
Basically, Boogie is a terrible Just Dance ripoff. Released on the Wii, Playstation 2 and Nintendo DS, the game was ridiculously easy -- all you had to do was hit up, down, left or right arrows on beat to The Jackson 5 and Britney Spears.
The game was largely criticized for its simplicity, which ultimately made the dance and karaoke game uninteresting after 15 minutes of play. The game took another huge hit for its bugs, particularly in the Wii version, which had a metronome in the controller that didn't match up to the beat of the music.
1997's GoldenEye 007 was a big success for Nintendo. Based on the 1995 James Bond movie GoldenEye, this first-person shooter made over $250 million worldwide and became the third-best selling Nintendo 64 game. After MGM partnered with EA, the video game company decided to capitalize on the success of GoldenEye 007 and released a sequel, GoldenEye: Rogue Agent.
However, the sequel failed to achieve the acclaim or sales of the Nintendo original. Despite the similar name, GoldenEye: Rogue Agent has no relation to the GoldenEye film or the GoldenEye 007 game. The main character is not James Bond, and the game's only connection to the Bond universe is the appearance of random characters and the main character's goal to assassinate Dr. No. It seems like this was just an attempt by EA to exploit GoldenEye 007's legacy and use it as a cash cow.
Just earlier this year, EA attempted to reboot its successful sci-fi role-playing Mass Effect trilogy, which ended in 2012. But unlike the beloved trilogy, Mass Effect: Andromeda was a huge disappointment to fans.
The game was criticized for its graphics, dull plot and uninteresting characters, and its failure to maintain the emotional punch and connection to the game that the original's achieved. In a Rolling Stone review, Will Partin wrote, "Too often, the game desperately wants you to feel a particular emotion, but does none of the work necessary to get you to feel it."
The Sims is one of EA's biggest series', but in 2013 the company decided to expand the Sims universe. Not in an expansion pack offering vampires or unicorns, but with a whole new kind of game. Instead of building an individual life, in SimCity the gamer builds an entire city.
When the game was released there was no offline mode, which caused a slew of technical errors and server failures. The game was so negatively received that Amazon even temporarily pulled it from sales.
The Simpsons Skateboarding was slammed for its poor graphics, music, controls and engagement. In the game, Springfield is converted into a giant skate park and you just... skate around as a Simpsons character. It was a huge flop, and so low-quality that GameSpy even called it "a case study in bad game design."
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